As a trusted and established training service Citizens Advice Reading Training Services has been offering courses to a wide range of organisations for over 10 years particularly to front line workers and their managers.

About the course

This course covers how to make appeals and prepare for tribunals. It is suitable for delegates who have either attended the benefits courses and or have a good understanding of benefits. It will cover the following:

• Mandatory reconsideration
• Revision
• Supersession
• Making an appeal to first tier tribunal
• Case preparation – getting evidence and applying the law
• Tribunal hearing
• Role of Chair
• Overview of skills required for presenting at tribunal

Practicalities

The course runs from 10am to 1pm and is delivered at our offices on Minster Street by one of our experienced trainers.

Cost per delegate: £50 (charity), £60 (statutory), £90 (Commercial). Discounts for multiple bookings. All fees cover training, support materials and tea and coffee.

In-house courses

We also offer tailored/in-house courses for organisations if you would like a group to be trained either at your premises or at ours. Do contact us for further details.