Conflict Management Training

Wednesday 26 April 2017

This is a 1-day course delivered by Jo Hawkins. The course will explore how conflict can arise within workplaces, and how we can address the challenges conflict can present in a safe, effective and ethically sound manner.

Course content:

  • Identifying types and causes of conflict
  • Prevention of conflict methods
  • How personalities affect conflict- cause and resolution
  • Methods of positive conflict resolution
  • How do you respond to conflict?Identification of the conflict cycle and how to deal with the method of conflict resolution
  • Strategies for conflict resolution.

Wednesday 26 April 2017 9:30 am – 3:30 pm (registration at 9:15 am)
Course administration fee £50, or £55 for groups outside Wokingham Borough.

Type of event
Training
Event theme
Learning
Event date
26 April 2017
Start time
9:30 am
End time
3:30 pm
Registration
Claire Page
Address line 1
Wokingham Fire Station Meeting Room
Line 2
Easthampstead Road
Town
Wokingham
Postcode
RG40 2EH
Wheelchair accessible?
Yes

Map