RVA launches digital inclusion survey

Primary interest
Voluntary sector

The Get Online Reading project has now been going for over five years. In that time we have seen over 5000 visitors at 1200+ drop-in sessions where we help people to get online using a computer, smartphone or tablet.

With the current Covid-19 situation it has been necessary to discontinue drop-in sessions. Since this is likely to continue for some months, we need to look at innovative ways to help Reading’s digitally excluded people get the most benefit from the internet while maintaining social distancing.

There will be many people around Reading that have been severely affected by the Covid-19 crisis for whom not being able to make the most of access to the internet will have made things worse. We have been offering email and telephone support to clients on request, but would like to develop the Get Online project in new ways and promote it more widely.

The survey should take less than 5 minutes to complete. Everyone is invited to give us their views, whether associated with the Get Online project or not. The results will be published and discussed at an online conference on Tuesday 30 June (please note this date has changed) – details and instructions for joining will be sent out soon.

We would be grateful if you could take a few minutes to give us your views. The survey is at rva.org.uk/get-online-survey-2020 and the closing date for responses is Friday 12 June 2020.

David Neale

David runs the Get Online Reading project, which uses a team of volunteers to promote digital inclusion around the town and help local people make better use of the internet. The Get Online team is based at Reading Central Library and does outreach sessions at other libraries and community venues around Reading. David also co-developed the RVA website.