Feedback from CCG Listening Event

Last week Reading Voluntary Action hosted a Listening Event to kick off the process of developing a Voluntary Sector strategy with Berkshire West Clinical Commissioning Group (CCG). Thank you to everyone who attended and contributed so energetically.

The strategy will focus on how the CCG works with the voluntary and community sector (VCS) across Berkshire West (Reading, Wokingham and West Berkshire to promote and maintain the health and wellbeing of people in our area and to prevent crisis and escalation of needs.

Listening events are being held in each locality and then the three infrastructure support organisations (RVA, Involve Wokingham and Volunteer Centre West Berkshire) will work with the CCG to draft an initial strategy for wider consultation.  We will update you on the timescales once these have been agreed.

Here are the questions we discussed at the listening event:

  • What principles should underpin the relationship and partnership between the CCG and VCS?
  • How can the VCS contribute to identifying gaps and needs in health services commissioned by the CCG?
  • How can the VCS be involved in the review of services commissioned by the CCG?
  • How can the VCS be involved in the co-production of specific services?
  • What are the issues around accountability, challenge and board representation?
  • What needs to be communicated and how can this be done?

Under principles, there were some common themes around respect, valuing the professionalism within the sector, taking a long term view approach and good communications.

And some key points from the other discussions included:

  • having simple processes and clear time-scales for identifying gaps and reviewing services
  • building on existing representation opportunities and structures;  ensuring time-scales allow for meaningful engagement with the VCS
  • being clear about constraints and expectations (for VCS and CCG)
  • avoiding jargon and abbreviations – we need a common language

Once the final event has taken place in West Berkshire later this week, we will work with the CCG to develop a draft strategy for consultation.  We will advise on the time-scale and process for this as soon as it is agreed.

Meanwhile, do contact Sarah Morland ( if you have any comments or queries




Sarah Morland

As RVA's Partnership Manager, I seek and develop cross-sector partnership opportunities, facilitating communications between the voluntary sector and statutory agencies. I give advice and support on: planning, developing and promoting services and measuring impact.