The British Red Cross provides valuable short-term support to vulnerable people in the UK, whether they’re recovering from an operation, need a wheelchair or just need help coping around the house.

A Mobility Aids Volunteer is part of a small team of volunteers who are on hand to deal with mobility aid loan requests. This key role enables people to return home after an illness or surgery and help them to remain independent or go on a holiday or trip with friends or family. The beneficiary is at the centre of everything we do.

Typical tasks will include:

• Taking calls and enquiries from people wanting to borrow mobility aid equipment.
• Giving information about other Red Cross services, where appropriate.
• Updating records and other administrative tasks.
• Demonstrating how to use and look after our equipment including wheelchairs.
• Receiving and recording donations.

Ideal volunteers for this role will enjoy meeting people, have good communication skills and be willing and able to uphold people’s dignity at all times.

Volunteers will be expected to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society’s Equal Opportunities Policy.

This is a deeply rewarding volunteering role, as you are helping people in your local community to live independently by assisting them when they most need it.

Young People and this role

We value the energy and enthusiasm that young people bring to this role. To undertake this role you need to be 18+. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15 – 17 can be involved in a variety of activities such as promoting the service.